Privacy policy

    PRIVACY POLICY

    At Zefraly, we respect your privacy and are committed to protecting your personal information.

    This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

    Information We Collect

    When you visit our website or place an order, we may collect the following information:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number (if provided)
    • Payment information
    • Order history
    • IP address
    • Browser and device information

    How We Use Your Information

    We use your information to:

    • Process and fulfill your orders.
    • Provide customer support.
    • Send order confirmations and shipping updates.
    • Improve our website and customer experience.
    • Prevent fraud and unauthorized transactions.
    • Comply with legal obligations.

    Payment Information

    All payments are securely processed through trusted third-party payment providers.

    Zefraly does not store your complete credit card or payment information.

    Cookies

    Our website uses cookies and similar technologies to:

    • Improve website performance.
    • Remember your preferences.
    • Analyze website traffic.
    • Personalize your shopping experience.

    You may disable cookies through your browser settings, although some website features may not function properly.

    Marketing Emails

    If you choose to subscribe, we may send promotional emails about new products, special offers, and updates.

    You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

    Sharing Your Information

    We do not sell your personal information.

    We may share your information only with trusted service providers that help us operate our business, including:

    • Payment processors
    • Shipping carriers
    • Website hosting providers
    • Email service providers

    These providers receive only the information necessary to perform their services.

    Data Security

    We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

    Your Rights

    Depending on your location, you may have the right to:

    • Access your personal information.
    • Request corrections.
    • Request deletion of your personal information.
    • Withdraw consent for certain data processing activities.
    • Request a copy of your personal data.

    To exercise these rights, please contact us.

    Children's Privacy

    Our website is not intended for children under the age of 13.

    We do not knowingly collect personal information from children.

    Changes to This Policy

    We may update this Privacy Policy from time to time.

    Any changes will be posted on this page with an updated Effective Date.

    Contact Us

    If you have any questions regarding this Privacy Policy, please contact us:

    Email: hello@zefraly.com